Terms of service

📜 TERMS OF SERVICE

Effective date: 09/04/2026

These Terms of Service (“Terms”) govern your use of the Monza Outlet website and services. By accessing or purchasing from our store, you agree to these Terms.

1. General Use

  • You agree to use this website only for lawful purposes.
  • You must not misuse, hack, or disrupt the website.
  • You agree to provide accurate and complete information when placing orders.

2. Orders & Availability

  • All orders are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order at our discretion, including but not limited to:
    • Suspected fraud
    • Pricing errors
    • Stock unavailability
    • Repeated failed deliveries

3. Pricing & Errors

  • All prices are listed in AED.
  • Prices may change without notice.
  • In case of pricing or system errors, we reserve the right to cancel or تعديل (correct) any order before fulfillment.

4. Payment Terms

  • We accept online payments and Cash on Delivery (COD).
  • COD may be subject to additional fees.
  • We reserve the right to:
    • Disable COD for certain customers
    • Require prepaid payment for future orders

Fraudulent or unauthorized transactions will result in cancellation and possible legal action.

5. Shipping, Returns & Refunds

  • Shipping, returns, and refunds are governed by our separate policies:
    • Shipping Policy
    • Return & Refund Policy

By placing an order, you agree to those policies.

6. Order Cancellation

  • Customers may request cancellation before shipment.
  • We reserve the right to:
    • Charge applicable fees (e.g., payment processing, delivery costs)
    • Refuse repeated or abusive cancellations

7. Delivery & COD Policy

  • Customers must be available to receive orders.
  • Repeated refusal of COD orders may result in:
    • Account restriction
    • Loss of COD eligibility

We reserve the right to refuse service to customers who misuse our delivery system.

8. Intellectual Property

All content on this website (including text, images, logos, and design) is the property of Monza UAE and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Monza UAE is not liable for:

  • Delivery delays caused by courier companies
  • Incorrect information provided by customers
  • Indirect or incidental damages arising from use of the website

10. Right to Refuse Service

We reserve the right to refuse service to anyone at any time for valid reasons, including misuse, fraud, or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

12. Changes to Terms

We may update these Terms at any time.
Continued use of the website means you accept the updated Terms.